citizenM hotels

If you're into super fluffy pillows, like preparing outrageously good coffee, dabbling as an art dealer and being surrounded by cool design, then citizenM could be the workplace that inspires you. Made for global mobile citizens, citizenM is looking for personalities in all shapes and sizes.

Become a citizenM ambassador and join the very first team at the soon-to-open, brand-new, Tower of London hotel. Located right on top of London’s bustling Tower Hill tube station, citizenM Tower of London hotel will cater to the mobile citizens of the world.

Explore a new way of working! We believe that every person is unique and we love you to be you. We do not expect you to have industry experience, but invite you to bring your own special knowledge and know-how. We love multi-tasking and offer a job that’s diverse, challenging and unique in the world of hotels.

Unlike traditional hotels, citizenM doesn’t believe in putting people into roles: concierge, check-in, food and beverage servers. Instead, we like our staff to be completely multi-skilled. That’s why we call them brand ambassadors rather than staff. Our ambassadors can make you great barista brewed coffee, shake you the perfect cocktail, help check you in or out, and assist you in the room. They also know the city like the back of their hand, so they can help with local tips and advice.

We hire our ambassadors purely on their personality, sense of humour and likability, and only choose people who are going to make you feel at home the moment you walk in. We encourage our ambassadors to be themselves. So if you’re a budding barista, a check-in wizard, or just a genuinely nice person, send us your awesome application!