Group Reservations Agent (Cluster)
Jurys Inn - DERBY

Date posted 10/01/2018


Permanent

DERBY

JurysInns Group Ltdis one of the fastest-growing hotel groups in Europe, with over 35 property locations in the UK, Ireland and Europe with more to come... Jurys Inn Derby(Required to work out of Nottingham 2 days per week) We are looking for enthusiastic, genuine, friendly people who strive to e...

JurysInns Group Ltdis one of the fastest-growing hotel groups in Europe, with over 35 property locations in the UK, Ireland and Europe with more to come...

Jurys Inn Derby(Required to work out of Nottingham 2 days per week)

We are looking for enthusiastic, genuine, friendly people who strive to exceed expectations and deliver excellence in everything that they do.

We have an opportunity for you to join our Sales Team as

Group Reservations Agent

You will become an integral member of the team to deliver excellence to all our valued customers in our hotel, through our teams in all departments.

This is a role, where we engage with you; give you practical training, development and progression within a dynamic and rapidly expanding company, knowing that promotion will not be too far away if you want a fun and exciting career in hospitality.

If you are flexible, well organised, possess excellent communication skills, can work on your own initiative as well as motivating others, have a genuine desire to work in the hospitality industry and are looking for a structured career path then apply online today at www.jurysinns.com/careers.

Group Reservations Agent key responsibilities:

  • Ensuring all calls are handled politely and efficiently ascertaining and accurately meeting the callers needs.

  • A thorough knowledge and consistent delivery of the brand standards and processes in the department.

  • Communicate hotel services to guests, i.e. opening and closing times and

  • Food & Beverage outlets, advise what amenities are available e.g. bar, dinner, snacks, etc.

  • Promote the properties services to maximise facility usage.

  • Dealing with guest complaints in a friendly and efficient manner.

  • Communicating sales leads to the department manager.

  • Keeping up to date about department, hotel and company activities.

What benefits will I receive while working for Jurys Inn?

Here are some of the fantastic benefits that you would be entitled to if you joined Jurys Inns Hotel Group. Full details are provided during Company BELONG Induction Programme.

  • Well-Tailored Uniforms

  • Meals on duty

  • Social Activities (Staff Summer/Winter event)

  • Monthly engagement activities

  • Annual Charity Event Day

  • Training and Development opportunities through our `Grow` L&D Programme

  • Employee of the month & Overall Employee of the Year, Gala dinner

  • Discounted accommodation rates for staff members and reduced rate for friends and family

  • Food Discount - 50% off total lunch or dinner bills when staying in one of our hotels

  • 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days

  • Pension Scheme- Contributory Group Personal Pension Plan

  • Flexible working hours

  • Earn up to £1000 for recommending a friend to work for us

  • Birthday cards every year

  • Life Assurance

  • No split shifts

Apply now!

About Jurys Inn

Jurys Inn operates 30 hotels in the UK and Ireland under the brands of Jurys Inn, Doubletree by Hilton and Garden Inn Hilton, as well as one in Prague. Our hotels are in city centre locations which offer great stays for both corporate and leisure guests. We were shortlisted at the prestigious Catey Awards for Best Places to Work in Hospitality. View more Jurys Inn jobs