Waiting Staff
Jurys Inn - TW6 2SQ

Date posted 11/01/2018


Permanent

TW6 2SQ

Are you a BrightHearted? At Hilton Garden Inn we are the brand of the Brighthearted, from the first Hello to the next we share our Brighthearted Hospitality to create heartfelt moments that brighten the day of our guests and our team. We are now looking for an experienced leader who embodies our ...

Are you a BrightHearted? At Hilton Garden Inn we are the brand of the Brighthearted, from the first Hello to the next we share our Brighthearted Hospitality to create heartfelt moments that brighten the day of our guests and our team. We are now looking for an experienced leader who embodies our Brighthearted culture to join our Food & Beverage Team at Hilton Garden Inn London Heathrow Airport.

AsFood & Beverage Assistantyou will become an integral member of the team to deliver excellence to all our valued customers in our hotel, through our teams in our F&B departments.

This is a role, where we engage with you; give you practical training, development and progression within a dynamic and rapidly expanding company, knowing that promotion will not be too far away if you want a fun and exciting career in hospitality.

This is a multi-skilled position, working across our restaurant and bar ensuring a professional, friendly and courteous service to all guests. If you are flexible, well organised, possess excellent communication skills, can work on your own initiative as well as motivating others, have a genuine desire to work in the hospitality industry and are looking for a structured career path then apply online today.

Key responsibilities:

  • Main duties would be to serve food and beverages whilst adhering to service standards and giving excellent customer service.
  • Have a visible presence to ensure that all customer requests and queries are responded to promptly and effectively.
  • Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
  • Working and co-operating with Supervisors and colleagues to enhance the guest experience at all times.
  • Ensure all cash, charge, float and till procedures are carried out in accordance with Company policy.
    To assist in the smooth running of the Food & Beverage outlets during your shift.

The ideal candidate for this position:

  • Must be courteous and focused on providing a consistently high standard of customer service.
  • Must be standards driven and detail-orientated.
  • Must have the ability to multi-task in fast-paced environment.
  • Must be flexible with regards to hours.
  • Must have a good command of the English language.
  • Must have excellent self-presentation.
  • Must have previous cash handling experience.
  • Should have customer service experience from within hospitality/catering role.
  • Should have experience using micros or similar system

What benefits will I receive while working for Hilton Garden Inn London Heathrow Airport?

Here are some of the fantastic benefits that you would be entitled to if you joined us. Full details are provided during Company BELONG Induction Programme.

  • Well-Tailored Uniforms
  • Meals on duty
  • Social Activities (Staff Summer/Winter event)
  • Monthly engagement activities
  • Annual Charity Event Day
  • Training and Development opportunities through our `Grow` L&D Programme
  • Employee of the month & Overall Employee of the Year, Gala dinner
  • Discounted accommodation rates for staff members and reduced rate for friends and family
  • Food Discount - 50% off total lunch or dinner bills when staying in one of our hotels
  • 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days
  • Pension Scheme- Contributory Group Personal
Apply now!

About Jurys Inn

Jurys Inn operates 30 hotels in the UK and Ireland under the brands of Jurys Inn, Doubletree by Hilton and Garden Inn Hilton, as well as one in Prague. Our hotels are in city centre locations which offer great stays for both corporate and leisure guests. We were shortlisted at the prestigious Catey Awards for Best Places to Work in Hospitality. View more Jurys Inn jobs