DOUBLETREE BY HILTON LONDON ISLINGTON
now has an excellent opportunity available for
to join our Food & Beverage team
This is a multi-skilled position, working across our restaurant and bar ensuring a professional, friendly and courteous service to all guests.
- Main duties would be to serve food and beverages whilst adhering toservice standards and giving excellent customer service.
- Have a visible presence to ensure that all customer requests and queries are responded to promptly and effectively.
- Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
- Working and co-operating with Supervisors and colleagues to enhance the guest experience at all times.
- Ensure all cash, charge, float and till procedures are carried out in accordance with Company policy.
- To assist in the smooth running of the Food & Beverage outlets during your shift.
The ideal candidate for this position:
- Must be courteous and focused on providing a consistently high standard of customer service.
- Must be standards driven and detail-orientated.
- Must have the ability to multi-task in fast-paced environment.
- Must be flexible with regards to hours.
- Must have a good command of the English language.
- Must have excellent self-presentation.
- Must have previous cash handling experience.
- Should have customer service experience from within a hospitality/catering role.
- Should have experience using micros or similar system
We are an equal opportunities employer
We do not require the use of agencies at this time